Privacy Policy
Data we collect
We only collect the data needed to manage your bookings and requests: surname, first name, email, phone, and possibly information about your event (date, number of people, etc.).
How we use your data
Your data is used only to:
- Process your booking or quote request
- Send you a confirmation and practical information
- Answer your questions
We never sell, rent or share your data with third parties for commercial purposes.
Retention period
Your data is kept for 3 years after your last interaction with us.
Your rights
In accordance with the GDPR, you have the following rights:
- Right to access your data
- Right to rectification
- Right to erasure
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at contact@immersia-experience.com.
Cookies & audience measurement
When you first visit, a banner lets you accept or refuse non-essential cookies. Tracking cookies are only placed after your consent, and you can change your choice at any time via the “Manage cookies” link at the bottom of the page.
Categories of cookies used
- Strictly necessary — Required for the site to work (navigation, security, saving your cookie choice). Always active, no consent needed.
- Audience measurement (Google Analytics 4) — Helps us understand how the site is used (pages viewed, time spent) to improve it. Subject to your consent. Provider: Google Ireland Ltd.
- Marketing (Meta Pixel) — Measures the performance of our Facebook/Instagram ads and lets us reach a relevant audience. Subject to your consent. Provider: Meta Platforms Ireland Ltd.
These tools may transfer data outside the EU; the providers offer appropriate safeguards (standard contractual clauses). See the Google and Meta privacy policies for details.
You can withdraw your consent at any time via the “Manage cookies” link in the footer, or by configuring your browser to block cookies.